Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of proof of payment and are shipped via Bigfoot couriers, M4 couriers or Fast Way. We can provide you with a reference number so you can track your delivery, or just contact us via email at to get an update. Free shipping applies to single orders/sales above R500. Shipping of R85 will be charged for items under R500. Please order everything under one order to help you get free shipping.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to the total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.




Depending on products/brands the customer may be required to return the product/s to Independent Technologies at the customer's cost.

Please contact us at for more info when returning a product as we may collect it at our cost on certain products/brands.