Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after funds have cleared into our account.  We ship via Bigfoot couriers, M4 couriers or Fast Way. We will provide you with a reference number to track your delivery, or you can contact us at sales@igit.co.za for an update. 

Free shipping applies to orders above R500 in a single transaction. Orders up to R499 will cost R85. 

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to the total mass of the shipment. To save on shipping costs, please make sure to group your items in a single order. If items are placed as two or more separate orders, shipping fees will apply to each parcel individually. Parcels are wrapped and packed securely and although dispatched at your own risk, special care is taken to protect fragile objects.

Returns

As a general rule, returns to Independent Technologies will be for the customer’s cost.

Please contact us at sales@igit.co.za for more info and assistance if you’d like to process an exchange or return.